Privacy Policy

Bharat Volunteers, a project of Save The Quest (STQ), is accessible through this website and the Bharat Volunteers mobile app. We are committed to protecting the privacy and personal information of our users, both students who need exam scribe support and volunteers. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our platform.

1. Information we collect

We may collect the following types of information:

• Personal information, students: name, age, gender, educational institution, contact details, disability certification (if required), and examination details.
• Personal information, volunteers: name, age, gender, contact details, educational background, location, availability, and preferred languages.
• Technical data: IP address, browser or device type, operating system, and interaction logs for website and app usage analysis.
• Communication data: emails, messages, and other communications exchanged through the platform.

2. How we use your information

• To connect students with appropriate volunteers based on availability, proximity, and preferences.
• To verify identities and eligibility.
• To improve our platform and services.
• To send important updates, service notifications, or changes to our policies.
• For administrative and legal compliance.

3. Data sharing and disclosure

We do not sell or trade your personal information. We may share limited data only:

• With matched students or volunteers, for coordination purposes.
• With authorized personnel and volunteers of Save The Quest and Bharat Volunteers.
• With service providers that help us run the platform (such as hosting, messaging, and notification services), who may use the data only to provide those services.
• If required by law, regulation, or in response to a legal request.

4. Data security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your rights

Including under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access, update, or delete your personal information.
• Withdraw your consent at any time.
• Request a copy of the data we hold about you.

To exercise these rights, please email us at info@savethequest.org.

6. Cookies and tracking

We may use cookies and similar technologies to enhance user experience, monitor site usage, and ensure platform functionality. You can modify cookie settings in your browser at any time.

7. Third-party links

Our website may contain links to third-party websites and services, including app stores. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Children’s privacy

Our services are primarily intended for individuals above the age of 13. We do not knowingly collect data from minors without appropriate parental consent where required.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date.

10. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Contact information

Email: info@savethequest.org
Address: First Floor, Block-D, Plot No. 8, Guru Ravidas Marg, Balaji Estate, Kalkaji, New Delhi, Delhi 110019

Bharat Volunteers is a project of Save The Quest, supported by Bharat Petroleum (BPCL). Save The Quest (STQ) is a charitable trust registered under the Indian Trusts Act, 1882, Section 60 (Registration no. 822), based in Delhi.

Bharat Volunteers is dedicated to making exam scribe support easier to find. Your trust and privacy matter to us.